What our Customers say...

General Testimonials

Spoke with Marla in office about mold remediation and was very pleased with the knowledgeable and friendly staff!

Omg where do I start! This company was a blessing, the entire crew Mr. Johnathan to Jesus with the mitigation/demo team to reconstruction, & the entire office crew!! Ricky, Nathan, Marla Jamie, you all were so nice they went over and beyond to help me through this whole process, answered every question I had the communication was amazing, they did an awesome job!!! My kitchen looks brand new I love it, so please if you are searching for work to be done to your home, I highly recommend SERVPRO of Rocky Mount Nc! I have NO COMPLAINTS at all!

Jonathan Nichols and his team are the absolute best! I've used them multiple times and they are always very prompt, courteous and professional. They do so much more than fire and water damage. They also offer all types of cleaning services, odor removal, roof tarp/board up, and mold removal among many other services that they offer. They will definitely make it "Like it never even happened".

SERVPRO is the best. They are very professional, kind, polite hard working men and women. They always wanted to please and make sure I was satisfied with their work. They were always on time and if a little late they would call. If I had a question about something all I had to do was call Nathan and he would call or come immediately. He even came by on a Saturday or two just to check and see if everything was as it should be. They went above and beyond and I would recommend them to anyone. They did a good job cleaning up and I am very happy with their work. 

I called SERVPRO because I was having respiratory illness after being in my RV for a couple of hours. Ms. Julie from SERVPRO drove 1 hour to inspect it for 5 minutes. She called her disinfectant team, they came out a few days later and treated the RV completely, got rid of all of the bacteria that I was unaware of. I am very thankful to them for their service and the way they were so kind to me and understanding of my situation. I highly recommend this company! Thank you SERVPRO!